Lindsay Bell's Blogs

Businesses must have a structured plan in place to safeguard sensitive information, avert data leaks, and identify potential cyberthreats. What gets measured gets improved, so it can be valuable to set key performance indicators (KPIs) around cybersecurity services. This can be a highly effective method for evaluating the efficiency of various initiatives, and can contribute…

Integrating and managing your enterprise mobility devices and networks within your organisation’s existing IT infrastructure is supposed to make things smoother for everyone involved. It may streamline organisational workflows, boost employee performance, or improve customer service. However, it often becomes a complex task that can strain your IT resources and result in service interruptions and…

Imagine this: a threat actor has infiltrated your systems, compromising your data and forcing you to shut down for a while. Your team scrambles to contain the breach, but the damage grows with every minute that passes. Customers can’t access your services, transactions halt, and your once-busy office becomes eerily quiet. This is a nightmare…

The end of the financial year (EOFY) is approaching, and your business needs to stay informed about critical updates and opportunities that can impact your operations and financial standing significantly. Two crucial issues that deserve your attention are the imminent closure of the 3G network and the instant asset write-off incentive. Both need quick action…

Cyberattacks aren’t slowing down, and they’re putting the brakes on digital transformation for organisations of all sizes. Advanced phishing attacks using artificial intelligence (AI)-generated content, ransomware targeting small to medium-sized businesses, and state-sponsored attacks aimed at critical infrastructure are becoming increasingly common and sophisticated. The rise of cloud computing and Internet of Things (IoT) devices…

At Techwell, we prioritise cybersecurity and are excited to announce that we’ve achieved CyberGRX Essential Eight Maturity Level Three validation. The process involved a thorough assessment of our controls to ensure they meet the highest standards, resulting in stronger defences that give our clients peace of mind. The Australian Cyber Security Centre (ACSC) created the…

We live in a world where technology is at the heart of everything we do, from firing off a quick email to orchestrating entire virtual conferences. This makes devices such as smartphones and laptops essential, but they don’t last forever. As these devices reach the end of their useful life, they contribute to a growing…

How well would your business cope with an unexpected disaster? If your business—like so many others—depends on IT systems for everyday operations, you are vulnerable to a range of disruptions, from cyberattacks to natural disasters. Businesses that rely on digital processes must prepare for potential disruptions, which can range from data breaches to complete system…

Data drives decisions, strategies, and, ultimately, the success of businesses across all sectors. However, the digital world is full of risks. From cyberattacks and technical failures to natural disasters, there’s a lot that can go wrong and jeopardise the integrity and availability of your critical business data. For example, a technical glitch in a hospital’s…

As the digital world grows, so do the threats within it. Because of this, traditional antivirus solutions have transformed into sophisticated endpoint detection and response (EDR) systems. EDR solutions, including platforms like Check Point Harmony Endpoint, provide an enhanced level of protection against a broad spectrum of cyber threats through the use of advanced technologies….

Why risk your business’s security when you can protect it easily against endpoint and cloud security threats? Ransomware, phishing, and malware attacks pose a serious threat to your remote or hybrid workforce and the integrity of your email communications. But what if there was a solution that could anticipate these threats and actively protect your…

Microsoft Copilot is transforming workplace productivity through advanced artificial intelligence (AI) technologies and seamlessly integrating with popular Microsoft 365 applications to streamline workflows and enhance efficiency. However, to leverage the benefits of Microsoft Copilot, it’s crucial to establish a robust IT foundation to ensure your employees can’t access confidential information through Copilot’s powerful query capabilities,…

Microsoft Copilot is an innovative artificial intelligence (AI)-powered tool integrated into the Microsoft 365 suite and designed to significantly enhance productivity and creativity across various applications, such as Word, Excel, PowerPoint, Outlook, and Teams. Copilot turns natural language into a powerful interface for accomplishing tasks more efficiently and creatively by leveraging the capabilities of large…

Businesses are always looking for new ways to keep their employees safe, especially those working in dangerous settings. Wearable devices, part of the Wearable Internet of Things (WIoT), are revolutionising how businesses approach occupational health and safety. These devices range from smartwatches to exoskeletons and provide real-time monitoring of workers’ vital signs, movements, and environmental…

Cloud migration, the process of transferring a company’s digital assets, services, databases, IT resources, and applications to the cloud, offers numerous benefits but is not without challenges. Businesses gravitate towards cloud migration for its potential to optimise costs, improve scalability and flexibility, and drive innovation and resilience. Diverse pricing models make it accessible for various…

The role of the chief information officer (CIOs) in modern business operations has significantly evolved since its inception nearly 40 years ago. OrigiPreview Changes (opens in a new tab)nally focused on cost-effective management of IT systems, CIOs now play a crucial role in driving business transformation and strategy. Modern CIOs need a blend of personal…

New attacks are constantly being released into the wild and wreaking havoc on businesses of all sizes. Every day, there’s a headline about a new cyberattack, a sophisticated malware strain, or a massive data breach. With this relentless onslaught of threats, how businesses approach cybersecurity becomes critical. However, to beef up their defences, many businesses…

October is Cybersecurity Awareness Month, and a timely reminder of how important security is in our digital world. From accessing emails to conducting virtual meetings, mobile devices have transformed the way enterprises operate. However, the lifespan of these devices is limited, so we need to be sure they’re safely and responsibly handled during the disposal…

As businesses scale and adapt to technological advancements, the decision to partner with a managed service provider (MSP) is an investment in your company’s future. An MSP serves as an extension of your internal team, providing key IT capabilities from cloud management to cybersecurity. As you evaluate potential MSPs, it’s critical to keep your business…

Westpac has become the first bank in Australia to replace their PABX and dedicated VoIP systems with Microsoft Teams Calling. Over 5000 branch office staff have been provided with iPhones in addition to the Microsoft Teams Calling application. The deployment was completed in August 2021 and fully operational across Westpac’s 840 branches. Westpac are Australia’s…

Why you’re being inundated with so many scam messages? Australia is rife with conversation about the inundation of scam text messages we have all experienced recently; but why is it happening, and what you can do about it? Some scam text messages are easy to spot, with terrible typos and spelling or obviously fake website…

The Event Panic struck billions of people on Monday as Facebook, WhatsApp and Instagram all went down at the same time. One thing became very clear, very quickly – the world really relies on these services and the technology industry in general. In a matter of minutes, Facebook had completely disappeared from the internet and…

It’s no secret that COVID-19 has changed so many things, for so many people, in such a small amount of time. Here in Australia, it has exponentially changed the way we work, how we work and where we work. This has come as a shock to some businesses who were unprepared for employees to have…

As a small business, it can often be hard to know what technology is best for your business. At Techwell we have installed and service over 5000 phone systems for local small businesses. With many years in the industry, we’ve seen a common trend and that is small businesses need a phone system that is…

What types of video can I create for my business?   Video is a marketing powerhouse for businesses because it supercharges your ability to increase your visibility in search engines, as well as your conversion rate of website visitors. But being comfortable with the need to incorporate video into your marketing strategy is one thing,…

Top 5 Reasons why video is a good investment for small business   By 2019, 80% of internet consumption will be video content. If this isn’t enough reason as to why you should be utilising video in your business, whether promoting a product or service, educational or training style content, take a look at some…

There’s no doubt technology changes at a rapid rate, and there are an ever-changing plethora of office communications technologies available. So much so it can be a jungle when it comes to determining which solutions are vital for the evolution of a business and which solutions can be left on the novelty shelf. However, with…

Most small to medium-sized businesses would agree printing devices play an essential role in the way their organisation operates. This is despite the often high costs of owning and operating a printer can have, an exceptionally high concern to smaller businesses. Well, it turns out many companies are spending more than they need to on printing…

The Thriving in Cyberspace business breakfast held at The Hopewell Center featured guest speakers and experts in their fields, Dr Timo Dietrich and Russell Cook, who discussed digital disruption and what it means to businesses. They explained how technology is driving change, and aimed to inspire companies to embrace its enabling role in finding solutions…

It is important to make several considerations when replacing or upgrading business phone systems. The number one issue (especially for small to medium-sized businesses) is how they will fit the new technology into their budget. Apart from being a significant upfront expense, buying a phone system is also a huge commitment which doesn’t allow for…

To a layperson, business growth is defined by the size of the business, i.e. how many sites and staff the company has. At Techwell however, we’re a little bit different. We believe that to define business growth, one must first determine their definition of success.

Shahid M Shahiduzzaman, Queensland University of Technology ; Marek Kowalkiewicz, Queensland University of Technology , and Rowena Barrett, Queensland University of Technology Business managers have a poor understanding of what technology to invest in and how to use it. Technology use alone doesn’t lead to growth in a business but simple technology focused on solving…

A recent UNICEF study found 35% of the 15,000 prostitutes in Cambodia are children under the age of 16.

Having an up-to-date website is essential to any digital marketing strategy. Your online presence is your shop front. It needs to look good otherwise people will turn away just as if they were walking past an old run-down shop in the street.

At Techwell, we know discovering your ideal customers is the very first step towards perfecting your digital marketing strategy. Most businesses today know the importance of marketing in this new digital era, but too many are stuck in their old ways and are yet to make the transition.

We live in a world where a drone can deliver your latest online purchase, Google cars can drive themselves, and we are using 3D printers to create almost anything. We are digitally transforming at such a rapid rate that if you blink you’ll miss so much.

Have you recently received a call from a salesperson informing you that your phone system is not compatible with the new NBN network? Or that your current services will cease to exist once copper services have been cut off?

Time is non-refundable and should be used with intention. As most of us spend eight out of a definite 24 hours a day at work, it is in the best interest of businesses and workers alike to utilise the limited time they are given. Sure, most of us are effective at what we do, but…

I recently met a millennial, named Mark, who had decided to step into the world of small business. He decided to buy a packaging business off a retiring baby-boomer. While the company had seen many profitable years, recent economic conditions and a failure to keep up with digital marketing trends resulted in the business being…

First impressions count. We all know that.

Renting or buying a photocopier can be a big decision for any business. Rentals pose a much smaller monthly outlay while an outright purchase involves letting go of a decent amount of capital.

Einstein said the definition of insanity is to attempt the same task and expect different results.

If you haven’t noticed the massive increase in video content advertising on social media you either haven’t yet gotten on the Facebook train or you could be living under a rock. With Google predicting that 95% of internet traffic in 2018 will come from video, it’s time for small businesses to get serious about creating…

Replacing an ageing phone system with the latest technology can help your business simplify and streamline many operations in the office. The feature rich NEC phone systems can give your business access to features that may not have been available in your old phone system. The following is some of the time and cost saving…

In today’s technological environment content is king. Here at Techwell we always discuss digital videos when talking to our customers. With over 70% of the world’s internet traffic being video it’s time you understood what videos can do for your business.

Dale Stonelake, Business Development Manager discusses the importance of your digital marketing being a true reflection of your business.

Digital marketing is an umbrella term for all of your online marketing efforts. Businesses leverage digital channels such as Google search, social media, email, and their websites to connect with their current and prospective customers. With people spending double the amount of time on the internet than they did 12 years ago, there’s no doubting…

Rhiannon Brown, Digital Marketing Specialist has some hot tips and tricks for where to start with a digital marketing strategy.