Mobility Support Services
Techwell's Mobility Support Service is designed to deliver a baseline service support model, for your current and future mobility requirements. The key elements of our Mobility Support Services include Telco Moves Adds & Changes, Service Delivery Management and the benefit of a dedicated, locally based Enterprise Service Team to ensure your mobile fleet is always connected.
Enterprise Mobility Management
Our mobility offering is end-to-end incorporating:
Device staging and configuration, DEP Device lifecycle including leasing program, trade-in programs and custom warranty/repair programWorkflow integration with Bluewater, ServiceNow and Remedy Billing and asset management (including utilisation of applications including BillView, InfoView, T-Analyst, MBRS and Bluewater) EMMS via partners BTSM and imei On-site resources,Large-scale deployments 1st level support Vehicle tracking - Navman and Fleet Complete
Mobility Lifecycle Management
As organisations are increasing their reliance on critical business functions being delivered remotely, Techwells Mobility Lifecycle Management Service is key in proactively enabling your organisation to achieve business goals. Our solution is designed to provide a proactive, customised, end user or service desk support system to your entire mobile fleet ensuring your current operations are futureproofed. This is a complete end-to-end management of your mobile devices and endpoints that includes, Device Staging and Configuration, Hot Swap and Repairs, End User Services, Decommissioning and Disposal.