With 13 years of experience in telecommunications, Rachel is a seasoned leader specialising in customer service delivery and managing large scale projects for both Government and Enterprise clients within Telstra. As the General Manager of Operations & Service Delivery, she plays a pivotal role in ensuring seamless service operations, consistently exceeding customer expectations, and driving operational excellence. Rachel’s expertise in managing complex projects and her commitment to delivering results make her a valuable asset to any organisation navigating the dynamic telecommunications landscape.
Rachel's Team
Lauren Creasser
Enterprise Service Executive
Alana Saunders
Project Coordinator
Madison Gunther
Project Coordinator
Casey Micklesson
Enterprise Service Executive
Kylie Piercy
Enterprise Service Executive
Kirby Liles
Enterprise Service Executive
Ashley Hallam
Enterprise Service Executive
Jai Cameron-Chuck
Enterprise Service Executive
Tia Williams
Enterprise Service Executive
