IT Help Desk

Understanding the Purpose Behind Cybersecurity Threats Cybersecurity threats are intentional attacks on networks, systems, or data, each carried out with a clear goal in mind. By understanding the underlying motivations behind these threats, businesses can better prepare to defend against them. From financial schemes to geopolitical agendas, here’s a deep dive into the key purposes...

The Biggest Cybersecurity Threats Right Now: What Businesses Need to Know As technology evolves, so do the tactics of cybercriminals. Cybersecurity threats are becoming more sophisticated, targeted, and damaging, making it critical for businesses to stay vigilant and informed. At Techwell, we believe awareness is the first step toward protection. Below, we highlight some of...

An effective IT strategy aligns technology with business goals, ensuring your organisation stays competitive, secure, and efficient in an ever-evolving digital landscape. Whether you’re looking to modernise your IT infrastructure, enhance security, or improve operational efficiency, developing a comprehensive IT strategy is essential. This guide will walk you through the steps to create an IT...

Spotting a Cybersecurity Breach: Protecting Your Business from Hidden Threats Cybersecurity breaches are a growing concern for businesses of all sizes. Detecting them early can make the difference between a minor inconvenience and a devastating crisis. By understanding the warning signs and implementing proactive detection measures, your organisation can mitigate risks, protect sensitive data, and...

Businesses must have a structured plan in place to safeguard sensitive information, avert data leaks, and identify potential cyberthreats. What gets measured gets improved, so it can be valuable to set key performance indicators (KPIs) around cybersecurity services. This can be a highly effective method for evaluating the efficiency of various initiatives, and can contribute...

Integrating and managing your enterprise mobility devices and networks within your organisation’s existing IT infrastructure is supposed to make things smoother for everyone involved. It may streamline organisational workflows, boost employee performance, or improve customer service. However, it often becomes a complex task that can strain your IT resources and result in service interruptions and...

Imagine this: a threat actor has infiltrated your systems, compromising your data and forcing you to shut down for a while. Your team scrambles to contain the breach, but the damage grows with every minute that passes. Customers can’t access your services, transactions halt, and your once-busy office becomes eerily quiet. This is a nightmare...

The end of the financial year (EOFY) is approaching, and your business needs to stay informed about critical updates and opportunities that can impact your operations and financial standing significantly. Two crucial issues that deserve your attention are the imminent closure of the 3G network and the instant asset write-off incentive. Both need quick action...

At Techwell, we prioritise cybersecurity and are excited to announce that we’ve achieved CyberGRX Essential Eight Maturity Level Three validation. The process involved a thorough assessment of our controls to ensure they meet the highest standards, resulting in stronger defences that give our clients peace of mind. The Australian Cyber Security Centre (ACSC) created the...

Cyberattacks aren’t slowing down, and they’re putting the brakes on digital transformation for organisations of all sizes. Advanced phishing attacks using artificial intelligence (AI)-generated content, ransomware targeting small to medium-sized businesses, and state-sponsored attacks aimed at critical infrastructure are becoming increasingly common and sophisticated. The rise of cloud computing and Internet of Things (IoT) devices...

We live in a world where technology is at the heart of everything we do, from firing off a quick email to orchestrating entire virtual conferences. This makes devices such as smartphones and laptops essential, but they don’t last forever. As these devices reach the end of their useful life, they contribute to a growing...

Microsoft Copilot is an innovative artificial intelligence (AI)-powered tool integrated into the Microsoft 365 suite and designed to significantly enhance productivity and creativity across various applications, such as Word, Excel, PowerPoint, Outlook, and Teams. Copilot turns natural language into a powerful interface for accomplishing tasks more efficiently and creatively by leveraging the capabilities of large...