Rachel Woods

With 13 years of experience in telecommunications, Rachel is a seasoned leader specialising in customer service delivery and managing large scale projects for both Government and Enterprise clients within Telstra. As the General Manager of Operations & Service Delivery, she plays a pivotal role in ensuring seamless service operations, consistently exceeding customer expectations, and driving operational excellence. Rachel’s expertise in managing complex projects and her commitment to delivering results make her a valuable asset to any organisation navigating the dynamic telecommunications landscape.