One Platform, Instead of a Dozen Disconnected Systems
Why a Single Platform Matters
When device records, billing, service requests and asset tracking all live in different tools, things fall through the cracks: a device that’s never returned, a plan that’s never optimised, a request that gets lost between systems. It’s not usually a people problem, it’s a tooling problem.
Techwell uses a purpose-built platform to bring these functions together for our enterprise and government customers, so your mobility program runs on one connected system instead of many disconnected ones.
What It Brings Together
Asset & Device Tracking
A single, accurate record of every device in your fleet, where it is, who has it, and what state it’s in, integrated with your UEM/MDM system.
Billing & Cost Visibility
Consolidated visibility over your mobile and telecom spend, in one place instead of scattered across separate invoices and portals.
Service Requests & Reporting
One system for logging, tracking and reporting on service requests across your mobility program, giving your team a clear, current picture at all times.
Why Techwell
- A platform built specifically for managing complex, large-scale mobility programs
- One connected system, replacing fragmented spreadsheets and working with your existing ITSM
- Built and refined through direct experience managing Queensland's largest enterprise and government fleets
See What a Connected Mobility Platform Looks Like
Talk to our Enterprise Mobility team about how a single, purpose-built platform could simplify your mobility program.
FAQ'S
Is this platform available to all Techwell customers right now?
Availability is expanding as we roll it out. Speak with your account manager about current access for your organisation.
Does it replace our existing ticketing or service desk system?
It’s designed to consolidate mobility-specific records, billing and requests rather than replace your broader service desk, so it complements the tools you already use.
Can our team get direct access or a login of our own?
Yes, some of our customers like to co-mange the data, others want us to have full control, it’s totally up to you and your organisation.
Is our data secure within the platform?
Yes, it’s built to the same enterprise-grade security standard we apply across the rest of your mobility program.
How do we find out more?
The best next step is a conversation with your Techwell account manager, who can walk you through what’s relevant to your organisation.
