
What’s Included in Our Managed Internet Services
Our services cover everything you need to get online and stay online, with options tailored to your location and requirements.
You’ll get:
- Fast, business-grade fibre or NBN connections
- 4G and 5G failover options for added reliability
- Static IP addresses and firewall configuration
- Ongoing performance monitoring and support
- Customised plans to suit your usage and budget
We take care of the technical side, so you don’t have to.
Local Support and Ongoing Management
Techwell doesn’t just set up your internet and walk away. Our managed service means we stay involved, making sure your connection is running smoothly and efficiently.
You’ll benefit from:
- Direct support from our Gold Coast-based team
- Fast response times and local knowledge
- Clear service agreements with no hidden costs
- Simple communication with a single provider
We’re here to help whenever you need assistance or adjustments.

Internet Solutions That Fit Your Needs
Our managed internet services are ideal for:
- Home users needing a stable, high-speed connection
- Remote workers requiring secure, consistent access
- Households using multiple devices or smart tech
- Anyone who wants reliable support with their internet
We tailor each connection to suit your usage, location and expectations. If you need fast speeds, extra security or built-in redundancy, we’ll recommend the right setup.
Why Choose Techwell?
- More than 15 years of experience
- Local support with fast turnaround times
- Customised solutions with no lock-in to generic plans
- Expert guidance on internet, IT and connectivity
- Ongoing management and performance checks
Enquire About Managed Internet Services
Want a better internet experience without the hassle? Talk to Techwell about our managed internet service. Call 1300 350 292 or contact us online to request a quote or book a free consultation.
Frequently Asked Questions
What is a managed internet service?
A managed internet service provides more than just a connection. It includes setup, monitoring, security configuration, failover options and ongoing support. Techwell handles everything to keep your internet stable, secure and high-performing.
Do I need managed internet if I already have NBN?
Yes, if you want better performance, reliability and support. While the NBN supplies the basic connection, a managed internet service ensures your network is professionally configured, proactively monitored and backed by expert support.
What’s the difference between managed internet and a standard ISP?
A standard internet provider gives you a connection and leaves the rest to you. Techwell manages the full solution, including business-grade hardware, service continuity, failover backup and direct access to local technicians.
Can you provide 4G or 5G backup?
Yes. We offer automatic failover using 4G or 5G connections. If your main internet service goes down, backup kicks in instantly so your business stays connected without interruption.
Is your managed internet service available outside the Gold Coast?
Yes. While Techwell is based on the Gold Coast, we provide managed internet services to clients throughout Queensland and across Australia, depending on your connectivity needs and location.