Many cyber attacks succeed because someone clicks a suspicious link, opens an infected attachment or shares sensitive information without realising the risk. Training helps reduce human error, improves compliance and strengthens your overall cyber security posture.
Techwell’s security awareness training covers:
All content is tailored to your systems, software and internal policies.
We deliver security awareness training in a format that suits your team. Options include:
Every session is led by a Techwell cyber security expert and includes relevant examples, Q&A opportunities and follow-up materials to support retention.
Techwell’s training is delivered by experienced professionals who understand how people interact with systems and where the common gaps are. We use real-world examples and adapt each session to your risks and workplace environment.
What you can expect:
Our cyber security awareness training is suitable for:
Strengthen your defences and give your team the tools to stay safe online. Techwell’s security awareness training is practical, proven and supported by local experts.
Call 1300 350 292 or contact us online to request a quote or book your next session.
We recommend annual training with optional refreshers after major system changes or security events.
Yes. We can include your policies, procedures and examples of past incidents if relevant.
Yes. The training is clear and practical, with a focus on day-to-day risks anyone could encounter.
Our cybersecurity audits provide a detailed examination of your IT environment. This process uncovers security weaknesses, evaluates compliance with regulatory requirements, and ensures your organisation is protected against potential cyberattacks.
We evaluate your IT systems, including networks, cloud, servers, data stores, and endpoints, to identify vulnerabilities and areas needing improvement.
Our team ensures your business meets all relevant regulatory and industry standards, such as PCI DSS, Essential Eight, ISO 27001, NIST and more.
We simulate real-world threats to assess the effectiveness of your existing cybersecurity measures.
You receive a comprehensive report with actionable recommendations to improve your cybersecurity strategy.
Techwell’s cybersecurity audit services help you stay ahead of evolving threats. Protect your business and build a secure foundation for future growth with our trusted expertise.
A cybersecurity audit assesses areas such as network security, data encryption, user access controls, vulnerability management, and compliance with industry standards to identify potential security risks.
Cybersecurity audits should be conducted annually or whenever significant system changes occur, such as new software implementations or regulatory updates.
While a cybersecurity audit focuses on identifying vulnerabilities and assessing security posture, it can uncover signs of past breaches or areas susceptible to unauthorised access.
Yes, regular audits help businesses meet compliance requirements for standards such as Essential Eight, PCI DSS and ISO by verifying effective and compliant security controls are in place.
Following the audit, a detailed report is provided outlining identified risks, security gaps, and recommended actions to strengthen your organisation’s cybersecurity posture.
Techwell’s cybersecurity assessment focuses on every aspect of your IT environment. We go beyond surface-level reviews to uncover hidden vulnerabilities and evaluate your organisation’s preparedness against evolving threats.
With our deep industry expertise, Techwell provides actionable insights that help your business stay secure. Our assessments are tailored to your unique needs and ensure every vulnerability is addressed.
Techwell’s cybersecurity assessment is your first step towards a safer, more resilient IT infrastructure. Protect your business from cyber threats and ensure long-term success with our trusted expertise.
A cybersecurity risk assessment identifies potential threats, vulnerabilities, and security gaps within your IT environment to help prioritise and address risks before they can be exploited.
It involves evaluating your network, devices, software, user access controls, and data protection measures to assess the likelihood and impact of potential cyber threats.
Cybersecurity risk assessments should be conducted regularly, such as annually, or after major system updates, expansions, or regulatory changes to keep security measures current.
Yes, it helps ensure compliance with data protection regulations like Essential Eight, PCI DSS, and ISO by identifying areas where security controls need to be strengthened.
Following the assessment, a detailed report is provided with identified risks, severity levels, and actionable recommendations for improving your overall security posture.
Cybersecurity is more than technology; it’s about behaviour and vigilance. Human error is a leading cause of data breaches, and without proper training, employees may unknowingly compromise your systems. By fostering cybersecurity awareness, your organisation can reduce risks and build a stronger, more resilient defence against attacks.
Cybersecurity awareness certification verifies that your team has mastered essential security practices. This credential demonstrates a strong understanding of threat recognition, safe practices, and proactive responses to potential breaches.
Having certified employees improves your organisation’s overall security posture. Certified team members are better equipped to handle threats, reducing the risk of data breaches and enhancing compliance with industry regulations.
Techwell provides comprehensive training and certification programs designed for businesses of all sizes. We ensure your employees gain the confidence and skills to protect sensitive information and mitigate risks effectively.
Cybersecurity awareness equips employees with the knowledge to identify suspicious activities, such as phishing emails and unsafe links, reducing the risk of human error leading to security breaches.
A comprehensive program typically covers phishing prevention, password security, safe internet practices, secure data handling, and responding to potential threats or breaches.
No, cybersecurity training should be ongoing, with regular refreshers, updates on emerging threats, and simulated phishing tests to reinforce best practices.
Yes, many data protection regulations like ISO require businesses to provide regular security awareness training to ensure compliance and reduce risk.
Effectiveness can be measured through follow-up assessments, simulated phishing tests, and tracking incident reports to evaluate how well employees apply security practices.
The Essential Eight is a set of Government backed cybersecurity strategies designed to address common vulnerabilities and reduce the risk of cyberattacks. These strategies are practical, effective, and scalable for businesses of all sizes.
Prevent unauthorised software from running on your systems to minimise the risk of malware infections.
Keep software up to date to fix known vulnerabilities and reduce exposure to attacks.
Restrict macros to prevent malicious code from exploiting vulnerabilities in Office documents.
Disable features like Flash or Java to reduce potential entry points for attackers.
Limit user access to sensitive systems to reduce the impact of potential breaches.
Regularly update your operating systems to ensure they are secure and resilient against known threats.
Add an extra layer of security by requiring two or more verification methods for system access.
Maintain regular backups of your data to ensure business continuity in case of an attack.
Techwell provides end-to-end support in implementing the Essential Eight strategies. From assessing your current security posture to deploying and managing these controls, we tailor the framework to meet your organisation’s unique needs.
The Essential 8 strategies, such as multi-factor authentication and regular patching, help close security gaps that ransomware often exploits, reducing the risk of data breaches and system compromise.
Limiting administrative privileges prevents unauthorised users from making critical system changes, reducing the risk of malware execution and accidental security misconfigurations.
Essential 8 compliance should be reviewed regularly, especially after software updates, security incidents, or when scaling IT infrastructure, to maintain strong cyber defences.
Yes, the strategies can be adjusted based on the complexity of a business’s IT infrastructure, ensuring both small businesses and large enterprises can benefit from enhanced security.
While the Essential 8 significantly strengthens security, no framework offers 100% protection. It provides a solid foundation when combined with regular security assessments and ongoing staff training.
A cybersecurity strategy is a structured approach to defending your IT environment against threats while ensuring fast and effective recovery in the event of a breach. Techwell creates tailored cybersecurity attack and defense strategies that combine cutting-edge tools, policies, and training to protect your organisation
Techwell’s cybersecurity strategies are built around your organisation’s unique needs, creating a secure and resilient IT framework.
Assessing vulnerabilities and understanding potential risks to prioritise protection.
Implementing firewalls, encryption, and multi-factor authentication to block unauthorised access.
Equipping your team with the knowledge to recognise phishing, malware, and other common attacks.
Preparing your business to react swiftly and effectively during a cybersecurity breach
Ensuring adherence to industry standards and regulations to avoid penalties and maintain trust.
Techwell delivers advanced solutions and expert support to help your business stay secure. Our tailored cybersecurity attack and defense strategies ensure your organisation is ready for current and future challenges.
No two businesses face the same risks. Techwell designs a cybersecurity strategy specifically for your goals, risks, and operational needs.
Our team of specialists monitors, updates, and fortifies your systems to block potential threats before they occur.
We provide engaging and practical education programs to turn your employees into the first line of defense.
A cybersecurity strategy ensures businesses stay prepared for emerging threats by regularly updating security protocols, patching vulnerabilities, and aligning defences with the latest threat intelligence.
A multi-layered approach combines multiple defences, such as firewalls, endpoint protection, and access controls, reducing the likelihood of a single vulnerability compromising the entire network.
Cybersecurity plans should be reviewed at least annually or after major system updates, regulatory changes, or security incidents to maintain effectiveness.
Yes, a comprehensive cybersecurity strategy often includes vendor risk assessments, ensuring third-party partners meet security standards before accessing company systems.
Employee training helps build a security-conscious culture by educating staff on identifying threats like phishing, using strong passwords, and following safe data handling practices.
Cybersecurity management involves the proactive oversight and coordination of security measures to safeguard your organisation’s IT systems, data, and users. It includes monitoring threats, enforcing policies, and deploying solutions to defend against cyberattacks while ensuring compliance with industry regulations.
Techwell continuously monitors your systems to identify and respond to threats in real time. Our advanced tools detect vulnerabilities, flag suspicious activity, and prevent breaches before they escalate.
We develop and enforce security policies tailored to your organisation’s needs. From access controls to password protocols, we ensure your cybersecurity framework supports best practices.
Techwell prepares your business to respond swiftly to cybersecurity incidents. In the event of a breach, our team minimises damage, recovers lost data, and restores operations quickly to reduce downtime.
We ensure your organisation adheres to industry regulations and standards, including Essential Eight, PCI DSS, and ISO, protecting you from penalties and ensuring peace of mind.
Cybersecurity management involves continuous monitoring, threat detection, and regular updates to security protocols, ensuring sensitive data remains protected against evolving threats.
Ongoing vulnerability assessments help identify security gaps and weaknesses before they can be exploited, allowing proactive measures to strengthen the system.
Yes, cybersecurity management includes implementing strict access controls, monitoring user activity, and enforcing security policies to reduce the risk of internal data misuse.
A well-managed cybersecurity framework includes clear incident response plans, ensuring swift action to contain threats, minimise damage, and restore operations quickly.
Absolutely. Outsourced cybersecurity management provides expert monitoring, threat detection, and compliance support without requiring a dedicated internal security team.
Your data is the backbone of your business, and protecting it is our priority.
Cyber threats evolve daily, requiring proactive and vigilant monitoring.
Regulatory compliance is a crucial part of operating securely in the cloud.
Partner with Techwell for proactive cloud security that protects your business from evolving threats. With our expertise, you can focus on growth while we handle your cloud’s safety and resilience.
Cloud security protects data through encryption, access controls, multi-factor authentication, and continuous monitoring to prevent unauthorised access and data breaches.
Yes, by implementing strict access controls, identity management tools, and multi-factor authentication, cloud security ensures only authorised users can access sensitive data.
Encryption secures data both in transit and at rest by converting it into unreadable code, ensuring data remains protected even if intercepted.
Cloud security frameworks can be customised to meet standards like ISO ensuring data protection policies align with regulatory requirements.
Yes, small businesses using cloud services still face cybersecurity threats, making cloud security essential for safeguarding data and ensuring business continuity.
Cybersecurity awareness training is a structured program designed to educate employees on recognising and avoiding cyber threats. It helps build a security-conscious workplace culture where everyone understands their role in safeguarding company data and systems.
Our training covers essential topics such as:
Many data breaches occur due to human error, making employee education one of the most effective ways to strengthen your cybersecurity defences.
Key Benefits Include:
We customise each session based on your industry, team size, and existing cybersecurity practices, ensuring relevant and effective content.
Our training includes hands-on workshops, video tutorials, and real-world simulations like phishing tests to keep staff engaged and improve retention.
We conduct simulated phishing attacks to test employee awareness, providing insights into areas needing further education.
Cyber threats evolve, so we offer refresher courses and regular updates to keep your team informed about new risks and best practices.
Post-training reports help you measure participation, success rates, and identify areas for further improvement.
Recognising deceptive emails, fake websites, and suspicious links to prevent credential theft and malware infections.
Educating staff on creating strong, unique passwords and the importance of multi-factor authentication.
Guidance on managing sensitive data, including proper storage, sharing, and deletion practices.
Training on secure Wi-Fi use, VPNs, and device protection for remote teams.
Teaching employees how to report potential threats and the steps to take during a security incident.
Cyber threats target everyone, so training should be provided to:
Cybersecurity awareness training should be conducted regularly, with at least annual sessions and additional refreshers whenever new threats emerge or company policies are updated.
Yes, training can be tailored to your industry’s unique risks, compliance requirements, and threat landscape to ensure maximum relevance and effectiveness.
The training covers threats such as phishing, social engineering, malware, data breaches, and poor password practices, along with strategies to mitigate them.
Success can be measured through participation rates, post-training assessments, simulated phishing test results, and reduced security incidents over time.
Absolutely. The training is designed for all staff members, regardless of technical expertise, as cyber threats can target any employee within an organisation.
An IT audit is a thorough evaluation of an organisation’s IT systems, policies, and operations to ensure they are secure, efficient, and compliant with industry standards. It focuses on assessing:
By conducting regular IT audits, businesses can identify vulnerabilities, prevent costly data breaches, and optimise their IT infrastructure for better performance.
A detailed review of your IT security controls helps detect vulnerabilities, such as weak passwords, outdated software, or improper access permissions that could expose your business to cyber threats.
Our IT audits help businesses stay compliant with data protection standards like Essential Eight, PCI DSS, and ISO by ensuring the proper security measures and policies are in place.
We evaluate your data backup and disaster recovery strategies to ensure critical business data is protected and recoverable during emergencies.
Our audits examine the efficiency of your network, hardware, and software to identify bottlenecks and recommend upgrades where necessary.
By reviewing IT policies and user access controls, we ensure your business has clear processes for managing IT operations, decision-making, and accountability.
Security Assessment
Compliance Review
Network and Infrastructure Evaluation
Operational Efficiency Check
Reporting and Recommendations
Identify and address vulnerabilities before they become costly security incidents.
Ensure your business meets all legal and regulatory IT security requirements.
Optimise IT resources and ensure your systems operate efficiently.
Identify underutilised resources and avoid unnecessary IT expenditures.
Use data-driven insights to guide IT investments and infrastructure planning.
An IT audit is essential for businesses that:
Our team of certified professionals brings extensive experience in IT security, compliance, and infrastructure assessments across various industries.
We provide detailed reports with easy-to-understand insights, highlighting risks and offering practical recommendations for improvement.
Our audits are customised to match your business size, industry, and IT complexity, ensuring a targeted and relevant assessment.
We go beyond identifying risks by offering ongoing support and services to help you implement the recommended improvements.
IT audits should be conducted at least once a year or after significant changes to your IT infrastructure, such as system upgrades, expansions, or security incidents.
Yes, an IT audit assesses your entire security framework, including firewalls, access controls, and data protection measures, to identify potential risks and areas for improvement.
Yes, even businesses not bound by compliance regulations benefit from IT audits as they help identify security gaps, improve system efficiency, and reduce operational risks.
After the audit, a detailed report is provided outlining identified risks, system inefficiencies, and actionable recommendations to improve security, performance, and compliance.
Yes, IT audits review data backup strategies and disaster recovery protocols to ensure critical data is protected and can be restored in case of system failure.
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Techwell is a leading IT solutions provider on the Gold Coast, specializing in managed IT services, cybersecurity, cloud solutions, and strategic IT roadmaps to help businesses streamline technology and enhance security. With over 15 years of experience and a customer-first approach, Techwell delivers tailored, future-proof solutions that keep businesses connected, protected, and ahead of the competition.
