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Every missed call is potentially a lost business opportunity. Whether you are running a business with a small phone system or a multiple line configuration, there are a few things you can do to make sure you don’t miss any important messages.

I recently met a millennial, named Mark, who had decided to step into the world of small business. He decided to buy a packaging business off a retiring baby-boomer. While the company had seen many profitable years, recent economic conditions and a failure to keep up with digital marketing trends resulted in the business being…

Unfortunately, dissatisfied customers are all too familiar in any role involving customer service. There seems never to be enough time in the day to focus on the tasks at hand, let alone deal with a heated situation that isn’t necessarily your fault where you can’t directly help.

First impressions count. We all know that.

The way we market to our customers and potential customers is changing at a rapid rate. You may find that the traditional methods of advertising like radio, billboards and letterbox drops aren’t giving you the results you need. If this is the case it’s probably time to give Facebook advertising a go…. and just a…

It’s a common misconception that there are no security threats to mobiles.  However, you wouldn’t dare run your computer without a level of security right? Yet we don’t protect our mobile phones.  Why?

Renting or buying a photocopier can be a big decision for any business. Rentals pose a much smaller monthly outlay while an outright purchase involves letting go of a decent amount of capital.

As NEC’s Unified Communications Australian Channel Partner of the Year we know a thing or two to help.

Einstein said the definition of insanity is to attempt the same task and expect different results.

We can install all the equipment in the world, but if you don`t know how to use it, it will cost you time and money, and won’t help you to provide the best service to your customers.